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Frequently Asked Questions

Frequently asked Questions

My mattress feels different to what I slept on in the Travelodge hotel, is it the same one? The Travelodge Dreamer you can purchase on site is exactly the same spec as what is provided to hotels, is just might feel a little different when you first receive it as hasn’t been slept in yet.
Can I use the Dreamer mattress on a bed frame? All Sleepeezee mattresses are suitable for use on bed frames with a slatted base. The gaps between the slats should not be more than 7 cm however. If the gap exceeds 7cm we recommend using a baseboard under the mattress to properly support the pocket spring system within the mattress.
I have stained my mattress - what products can I use to clean it? Should you need to clean your mattress, any stains should be treated immediately using a damp cloth. Please avoid using detergents or chemical cleaners as these may bleach or disintegrate the fabric.
My mattress is dipping slightly - why is this? As most people sleep in the same position every night, body impressions are a normal feature of handmade mattresses. You may find fillings settle or dip in the area where you sleep which can leave a ridge in the centre of the mattress. Following rotation instructions is critical to ensure even distribution of body weight and to ultimately help prolong the life of your mattress.

Contact us

If you wish to contact us via phone, please do so on 01634 723557

Sleepeezee customer service opening hours are:

9:30am to 5:00pm Monday to Thursday

9:30am to 4:30pm on Fridays

or alternatively email at at travelodge@sleepeezee.co.uk

contact us
Travelodge Dreamer products are sold and fulfilled by Sleepeezee Ltd, Knight Road, Rochester, ME2 2BP.